Refund Policy

Refunds and Returns

At Impimo Jewels, we stand behind the quality of our moissanite and lab-grown diamond jewelry. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, including the GRA or IGI certificate where applicable.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.